Privacy policy

At Prosper Start Hub, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services. By accessing Prosper Start Hub, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect personal information that you provide directly to us when you register an account, purchase a course, or contact our support team. This may include your name, email address, billing details, and communication preferences.
We also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited to improve user experience and maintain website security.

2. How We Use Your Information
We use the collected data to:
– Provide and manage your account and access to our learning materials
– Process payments and send purchase confirmations
– Improve our platform and personalize your learning experience
– Communicate important updates, promotions, or service notifications
– Comply with legal and regulatory requirements

3. Data Storage and Security
Your personal information is stored securely on encrypted servers. We implement strict access control and monitoring systems to prevent unauthorized use or disclosure. Prosper Start Hub uses industry-standard security protocols to protect data during transmission and storage.

4. Sharing of Information
We do not sell, rent, or swap your personal information with third parties. We may share limited data with service providers that help us operate our platform — for example, payment processors or technical maintenance teams. All third-party partners are required to comply with our data protection standards.

5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also withdraw consent to data processing or request a copy of your stored data. To exercise these rights, contact us at support@prostartedu.com.

6. GDPR Compliance
Prosper Start Hub complies with the General Data Protection Regulation (GDPR) requirements.
– We collect personal data only for legitimate, transparent, and clearly defined purposes.
– You have full control over your information and can request correction or deletion at any time.
– We ensure that your data is processed lawfully, fairly, and securely within the European Economic Area.
– If you believe your rights have been violated, you may contact your local data protection authority.

7. Privacy Policy Statement
Our privacy policy is designed to give users confidence in how their data is used. We commit to transparency in all operations related to personal data. We only collect what is necessary, and we use it strictly for service delivery and improvement. Prosper Start Hub does not engage in intrusive data tracking or behavior profiling.

8. Cookies Policy
Prosper Start Hub uses cookies to enhance website performance and user experience. Cookies are small data files stored on your device that help remember your preferences and track session information.
We use cookies to:
– Keep you logged in during your learning sessions
– Analyze site performance and visitor behavior to improve usability
– Store your preferences such as language or theme settings

You may disable cookies through your browser settings, but this may affect certain features of the website. By continuing to browse our site, you consent to the use of cookies as described in this policy.

9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. When information is no longer required, it is securely deleted or anonymized.

10. Changes to This Policy
Prosper Start Hub reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised date. Continued use of the website after changes have been published implies acceptance of the updated policy.

11. Contact Information
If you have questions or concerns about our Privacy Policy, please contact us at:
support@prostartedu.com